Privacy policy
1. Introduction
This privacy policy applies to Busscharter.no AS and explains why we collect information about you, how we use this information and how we take your privacy into account.
Busscharter.no AS, represented by the general manager, is the data controller for the company's processing of personal data. The statement contains information you are entitled to when information is collected from our websites (section 19 of the Personal Data Act) and general information about how we process personal data (section 18, first paragraph of the Personal Data Act).
Busscharter.no AS's basis for processing personal data will vary, but in accordance with Section 8 (a) and (b) of the Personal Data Act, it will consist of consent from the data subject or because it is required by law. Furthermore, it may be necessary to process personal data in order to fulfill an agreement with the data subject or to fulfill a legal obligation. Consent to the processing of personal data may be withdrawn at any time in accordance with Article 13 (2) (c) GDPR.
Personal information is not disclosed, unless otherwise stated here. The data controller in Busscharter.no AS is responsible for ensuring that the privacy statement is also updated on the website.
2. About personal data and the regulations
This privacy policy applies to Busscharter.no AS and explains why we collect information about you, how we use this information and how we take your privacy into account.
3. What kind of data do we collect?
In order to provide the best possible services, we need to collect various types of information, including personal data about you. Below is an overview of how we typically collect personal data and what information this typically is. We do not collect sensitive information.
a) Information you provide to us yourself
When you register on our website, you must provide some information that is stored by us, such as name, e-mail address and mobile number. In some cases, we also need your address in order to reach you by post or find out more about your location. We will also store information when you contact us later. The information you provide may also be enriched by the lookup services or social media you give us access to.
b) Information we obtain through the use of our services
When you use our services, we record information about which services you use and how you use them. Among other things, we collect information about:
i) Your device and your internet connection
We may record information about the device you use, such as mobile/PC manufacturer, operating system and browser. We may also collect information about your connection to our services, such as IP addresses, network IDs and cookies.
ii) Use of service or purchase
We register information about your use of the services, such as which pages you visit, when you visit the pages and which functions you have used on the pages.
c) Information we receive from other sources
We may receive information about you if you use any of the other services we offer on this website. We also work closely with third parties (e.g. business partners, technical service providers and search engines) and may receive information about you from them. This also includes information that is publicly available.
d) information cookies
Cookies are small text files that are placed on your computer when you download a website. The cookie can be used to store identifiers that recognize your device from visit to visit. Busscharter.no AS uses cookies to generate statistics for website traffic.
The following cookies are used on busscharter.no: Google Analytics.
4. What is the data used for?
We use personal data for the following purposes:
a) To provide and improve our services
We use personal data to deliver our services to you and to ensure the best possible user experience for you, including by adapting the display of the content to your screen/device and to ensure the fastest possible loading of the pages.
b) To customize services, provide you with recommendations and relevant marketing
We want to provide you with recommendations, product information and service customizations that are as relevant to you as possible. This will be based on your own behavior, e.g. on the basis of which products and services you have used, advertisements you have clicked on or articles you have read, and on the basis of the behavior of other users with similar usage patterns as you.
d) To prevent misuse of our services
We use personal data to prevent misuse of our services. Abuse may include attempts to log in to other people's accounts, attempted fraud, spamming, hate speech, harassment and other actions prohibited by Norwegian law.
5. Sharing of information
In some cases, Busscharter.no AS shares personal information with other companies that perform services on our behalf. This is primarily to provide you with a safer and better user experience. Here are the most important examples:
a) When others perform services on our behalf
For example, web and marketing agencies to operate the website and show you targeted marketing and create campaigns. These are not allowed to use this personal information for anything other than performing services for Busscharter.no AS.
b) In the event of a suspected breach of the law, information may be disclosed to public authorities upon request. We may also disclose information in the event of suspected fraud, or information that is necessary to clarify specific disputes.
5. Access, correction and deletion
You can gain access to what personal information Busscharter.no AS has stored about you by contacting the data controller or administration, this is done through post@busscharter.no.no. You have the right to have information that is incorrect or incomplete changed or deleted.
6. Right to complain
If you want to know more about your rights as a data subject, we recommend that you read about this on the Norwegian Data Protection Authority's website. If you believe that the data protection rules have been violated, you have the right to complain to the Norwegian Data Protection Authority.
7. Contact details
Contact details for the data controller: Andreas Jenssen Hjelmstad andreas@busscharter.no.
